Refund Policy

Last updated: March 13, 2025

At Slink URL, we strive to provide excellent service and customer satisfaction. This Refund Policy outlines the conditions under which we offer refunds.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

  • If you were incorrectly charged due to a system error.
  • If the service you purchased was not delivered as described.
  • If there is a technical issue preventing access to the service that we cannot resolve within 7 days.
  • If you accidentally made duplicate payments for the same service.

2. Non-Refundable Items

We do not offer refunds in the following cases:

  • If you change your mind after purchasing the service.
  • If you violated our Terms and Conditions, leading to account suspension or termination.
  • If you fail to use the service due to issues on your end, such as incompatible devices or network problems.
  • If the refund request is made after 7 days of purchase.

3. Refund Process

To request a refund, follow these steps:

  1. Contact Us: Email us at support@slinkurl.com with your order details and reason for the refund request.
  2. Verification: Our team will review your request within 3-5 business days.
  3. Approval or Rejection: If approved, your refund will be processed within 7-10 business days.
  4. Refund Method: Refunds will be issued to the original payment method used for the purchase.

4. Late or Missing Refunds

If you haven’t received your refund within 10 business days:

  • Check your bank account or payment provider.
  • Contact your bank or credit card company as processing times may vary.
  • If you still haven’t received it, contact us at support@slinkurl.com.

5. Chargebacks & Disputes

If you initiate a chargeback or dispute without contacting us first, we reserve the right to:

  • Permanently suspend your account from using our services.
  • Blacklist your payment method for future purchases.

We encourage customers to contact us first for resolution before filing a dispute.

6. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date.

7. Contact Us

If you have any questions regarding our Refund Policy, please reach out to us:

📧 Email: support@slinkurl.com
🌐 Website: https://slinkurl.com/